Privacy Policy

Last Updated: 14.9.23

Rochester Holistic Massage is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and protect your personal data, whether it is in digital or paper format.

1. Information We Collect

We may collect and process the following types of personal data:

- Digital Data:When you visit our website or use our online booking system, we may collect information such as your name, contact details, booking preferences, and payment information.

- Paper Data: In the course of providing massage services, we may collect information on paper forms, which can include your name, contact details, medical history, and session notes.

2. How We Use Your Data

We use your personal data for the following purposes:

- To provide you with massage services and maintain appointment records.

- To process payments for our services.

- To respond to your inquiries and communicate with you about appointments.

- To comply with legal and regulatory requirements.

3. Data Storage and Security

We store your personal data both digitally and on paper. We take appropriate measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Our digital systems are secured with industry-standard security measures, and paper records are stored securely in locked cabinets.

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with trusted service providers who assist us in delivering our services and meeting our legal obligations.

5. Your Rights

You have rights regarding your personal data under the GDPR, including the right to access, rectify, erase, or restrict the processing of your data. You also have the right to object to the processing of your data and the right to data portability.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us using the contact us link on the home page.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on our website, and the revised Privacy Policy will be effective from the date of publication.

By using our services or website, you consent to the practices described in this Privacy Policy.